Thursday, January 29, 2009

No Good Deed...

My work, all the technical knowledge aside, is pretty easy and can usually be free of stress.
This has not always been so, but over the past 13 years, I have taken great pains to know exactly what is expected of me, productivity ratings and such, and go just a little beyond that, to sit squarely in the middle of the crew averages so as not to draw attention to myself.


Now I have the new supervisor. He's gung-ho about gung-ho. He wants to be the best darn crew in the entire city by our ratings of customer perception and overall performance. The company, in an effort to boost their numbers, try to promote this "friendly competitiveness" among the crews. I, however, do not subscribe to this notion.
I don't want to give 100% of myself to this job.
I want to give 110% of what they ask, and that's it. That's me working at about 75% capacity.

Anyway, he's really been on me lately... I mean, following me around and whatnot. I don't like it because everytime he drives up on me, he has some snarky critique that is really starting to piss me off.
And now, this morning, he has finally told me why he's been doing it.
I've gone and let myself get the highest rating in the crew for "Customer Perception".
I got noticed, as it were.
You see, after I leave a job, another clerical employee will call the customer and do a review of my work and how the customer felt about the visit and all that crap. Don't ask how they come to a percentile with this, but they do.
As a crew we are running a 78%. I am personally running a 98%. Now the boss wants to ride with me because I have the best numbers to see what it is I do to make the customers so satisfied (haha, yeah), then he will ride with the guys who have the worst numbers and compare the differences.
I don't even like this guy. He's a real Jackhole, and now, because I've been a good boy, I'm going to be stuck with him all day... maybe a few days.
What is it that they say?

No good deed goes unpunished

I may have to think of some really weird habits and rituals I like to go through before going out on a job. hahaha, yeah, like:

"Before I leave the customer, I like to give her/him a hug and ruffle their hair."